Nurogames GmbH Privacy Lucky_Dreams and Cookie Policy Lucky for End Users
The privacy and security of your personal data is of high Lucky importance to Nurogames GmbH (“Nurogames”). The following privacy and security policy outlines what personal data Nurogames collects and how it is used, when you use downloadable, online as well as mobile services and products offered by Nurogames or visit any live events Lucky_Dreams organized by or in connection with Nurogames.
1. Contact Us
If you would like to contact us to exercise your rights or Lucky in case you have any questions or suggestions about this information, please contact us via: info@nurogames.com.
The controller of the personal data processed under this Lucky policy is Nurogames GmbH, Schaafenstraße 25, 50676 Cologne, Germany. Lucky_Dreams
2. Data collected by Nurogames
Depending on Lucky_Dreams which products are used and how they are used, the data we collect Lucky from you can vary.
a) Data Lucky_Dreams directly given to us by you Lucky
Data that is directly provided by Lucky you to us includes:
- Security questions and their answers
- Payment information such as your card number and the billing address Lucky
- Your Nurogames Lucky account information, which can include username, Lucky_Dreams telephone number, email address, date of birth, password and country
- Details provided by you in surveys related Lucky_Dreams to Lucky our products that you answer
- Data provided when requesting assistance from us such as your telephone number, email address, records of the problems you Lucky encountered and your name
Taking part in online multiplayer games will lead to your gameplay, statistics and in-game profile being visible to all. Participating in competitive game modes may lead to us recording your controller inputs and gameplay. The resulting footage could be replayed to other players at any live event involving Nurogames including your Lucky_Dreams game statistics and in-game profile. Please be aware that your privacy settings should be based on your Lucky preferences. The information that you disclose when resorting to the use of social applications (e.g. chat) could become publicly available. Moreover, it could be collected, copied, read or used in another form by other users.
b) Additional data collected during the use of Lucky our Lucky_Dreams products
Other information is collected automatically Lucky_Dreams by Nurogames when you use our products, Lucky which includes:
- Type of platform
- Referring and exit pages, which incorporates landing pages and pages viewed Lucky
- IP address
- Information on device events such as crash reports, referral and request URL’s and details on your system activity (e.g. error reports Lucky_Dreams while playing the Lucky game)
- Information on your browser such Lucky as browser Lucky_Dreams language and type
- Hardware or device identifiers
- Information on which Nurogames products you Lucky use and your use of them
- Details about your software, device and Lucky_Dreams hardware including Nurogames software and updates installed and used by you, and the presence of plug ins required, as well as your hardware settings and components Lucky
In some cases Lucky_Dreams we might collect and store data on your device locally, resorting to mechanisms such as application data caches, Lucky browser web storage (incl. HTML 5) and cookies.
c) Data Lucky provided Lucky_Dreams to us by third parties
- Wii / Wii U: By signing up to Lucky use our products on a Nintendo Wii or Wii U console, you agree that your Nintendo user account data may be provided to Nurogames by Nintendo in order for us to establish a Nurogames account for you. Some of our products will require you to use a Nurogames account if you play online. We receive information such as your email address, your country, date of birth, your Nintendo Network ID, language, friend list and your Mii information from Nintendo. However, we do not receive financial information such as your credit card number. Lucky_Dreams
- Nintendo Switch™: By signing up to use our products on a Nintendo Switch™ console, you agree that your Nintendo user account data may be provided to Nurogames by Nintendo in order for us to establish a Nurogames account for you. To play our products online you will need a Nurogames account. We receive information Lucky such as your email address, your country, date Lucky_Dreams of birth, your nickname, language and your friend list from Nintendo. However, we do not receive financial information such as your credit card number.
- PlayStation®3 & PlayStation®4 Lucky Computer Entertainment Systems: Lucky_DreamsBy signing up to use our products on a PlayStation®3 or PlayStation®4 computer entertainment system, you agree that your Sony Entertainment Network Lucky account data will be provided to Nurogames in order for us to establish a Nurogames account for you. Some of our products will require you to use a Nurogames account if you play online. We receive information such as your email address, your country, your name, language, state or province, date of birth and Online ID from Sony. However, we do not receive financial information such as your credit card number.
- Xbox Live: By signing up to use our products on Lucky Microsoft’s Xbox Live Service, you agree that your Microsoft user account data may be provided to Nurogames by Microsoft in order for us to establish a Nurogames account for you. Some of our products will require you to use a Nurogames account if you play online. We receive information such as your email Lucky_Dreams address, your country, age, language, state or province and Gamertag from Microsoft. However, we do not receive financial information such as your credit card number.
- Mobile platforms:We receive data about you from the app stores and other mobile platform providers, if you purchase or use our applications on your Lucky tablet and/or mobile device. This data, for example, contains the information that you made a purchase, your device ID and/or your username, but it does not contain any financial or otherwise sensitive information. Also, some of our mobile platforms might provide us with data that you authorized them to provide. Further, our mobile products might ask for more personal information from you, such as your contact list or precise location and push notification tokens. This information will only be collected if you explicitly agree to our request.
- Facebook Connect: We also offer you the option of easier registration for our games and services through Facebook. You can use your existing Facebook user account for this purpose. By clicking the “Log in with Facebook” link, you can use this registration method via our online portal. To do this, you need to Lucky already have a Facebook account or have access to Facebook.
If you would like to register for Lucky one of our services using your Facebook account, the first step in the Lucky_Dreams registration process will immediately redirect you to Facebook. Facebook will then ask you to log in or to register. Under no circumstances will we receive your personal access data (user name and password).
In a second step, you will connect your Facebook profile with the service for which you would like to register. At this point, you will be told what data from your Facebook profile will be transmitted to us. This information is usually your “public information” on Facebook and information which you have made available to the public or authorized for the application in question. Information of this type generally includes your name, profile picture and Lucky cover photo, your gender, your networks, your username (Facebook URL), and your user ID number (Facebook ID). We will also use the email address you have saved with Facebook in order to contact you outside of Facebook. You can see an overview of information in your profile that is available to the public via the General Account Settings menu of your Facebook profile (https://www.facebook.com/settings?tab=applications).
The legal basis Lucky for data collection and storage is your consent, within the meaning of Art. 6 paragraph 1 sentence 1 letter a GDPR. If you would like to remove the connection between Facebook Connect and our service, please log in to Facebook and make the required changes to your Lucky_Dreams profile. We will then no longer have the right to use information from your Facebook profile. - Other third parties: We may use data from third parties, for example, to better identify your approximate location via your IP address in order to customise some of our offerings to your location, or for tax purposes, and for the purpose of preventing abuse and/or fraud. Further, third parties such as may provide us with data, in case you use these services in connection with our products. When other players decide to share their contact list with Nurogames, we may also receive data about you. In addition, we may also receive data from third parties to supplement the data we received from you. Data from these companies is used to optimise the Lucky_Dreams advertising delivered to you in order to ensure that it is of relevance to you. An overview of these Lucky third parties can be found onprivacyappendix.nurogames.com.
d) Legal grounds Lucky for data processing
We resort to a number of legal grounds to process data about you, if you are a resident belonging Lucky to the European Union. For instance, we will process data concerning you, where you agreed to us doing so (Art. 6(1)(a) of EU General Data Protection Regulation [GDPR]), where Lucky_Dreams we have a legal obligation to do so (Art. 6(1)(c) GDPR), where the processing is necessary to fulfill the requirements of a contract with you (Art. 6(1)(b) GDPR) and where we have a justified interest to do so (Art. 6(1)(f)). For instance, we resort to our justified interest in serving targeted marketing and on the necessity resulting from our contract to process data if you create a Nurogames account. If you want to receive additional information on the legal grounds on which we resort to in order to process your data for different purposes, please contact us.
3. Methods of collecting data Lucky used Lucky_Dreams by Nurogames
We collect data from you when you provide the latter directly, e.g. when you fill out an online form. Additionally, we and third parties working with us, also apply some technologies outlined below to gather data in order to offer you an excellent service experience. The different methods how we collect data, Lucky directly or indirectly, are explained in the following.
a) Job Application
You can apply for a job with us through our website in the Lucky_Dreams “career” section. To this end, we collect personal contact data from you, which specifically includes Lucky your name, your CV, your cover letter and other content provided by you.
Your personal application data will only be collected, stored, processed and used for purposes in Lucky connection with your interest in current or future employment with us and the actual processing of your application. Your online application will only be processed and handled by the relevant contact people in our company. All employees entrusted Lucky_Dreams with data processing are obliged to maintain the confidentiality of your data.
The legal basis for this data collection is Section Lucky 26 BDSG 2018.
b) Cookies
Cookies can be described as small text files, which are stored on your internet browser. Nurogames applies cookies and similar technologies to better understand what web pages, ads or features you view and Lucky which Lucky_Dreams games you play. We use this information to improve your user experience, e.g. by keeping track of your purchases and measure the efficiency of our advertising, thereby trying to prevent that you are confronted with the same ads repeatedly. You can set your browser instructions to notify you in case cookies are sent, disable cookies or introduce limitations to the type of cookies that you permit. In order to gain a better understanding of how to manage your cookie preferences, we recommend you to refer to guidance by the web browser you use. Furthermore, we resort to other technologies for similar purposes as a cookie. We apply, amongst other tools, tracking pixels or clear GIFs to collect data concerning your use of Nurogames’s products and your response to our emails. Moreover, we resort to Internet log files to gain a better understanding of the traffic on our products, identify and prevent fraud, enforce our User Agreement and solve technical problems. Further, we also use device fingerprints, “flash cookies”, Silverlight Application Storage and HTML 5 cookies. By changing your preferences in the Macromedia Website Privacy Settings Panel atwww.macromedia.com/support/documentation/en/flashplayer/help/, you can delete flash cookies or stop them from being placed. As of now, we do not respond Lucky_Dreams to Do Not Track (DNT) signals but we might do so if a DNT standard Lucky is established. In the meantime, you can disable certain types of tracking such as tailored advertising by adjusting your cookie settings.
c) Use of Analytical Technologies
Nurogames uses its own game servers and internal and third party analytical tools to collect data about how you use your computer or device, our product and about the health of our products. For example, Nurogames may store and collect information from your device or computer when you use its products. This data consists of technical and related information regarding your computer or device and the respective operating system (e.g. IP address and device ID), gameplay and usage statistics, data on your feature usage, system interactions and peripheral hardware. Playing a game offline will lead to the data being stored on your device, whereat it will be transmitted to Nurogames once your device has an Internet connection again. If you take part in online services, Nurogames may also collect, store, use, publicly display and transmit your statistical data and/or persona concerning your game play (e.g. accomplishments, scores and rankings), or identify content created and shared by you with other players. Further, third party analytical tools used by our products may combine information collected in the Lucky_Dreams scope Lucky of Nurogames’s services with data they have independently collected over time from different sources. These companies mostly collect and use data in accordance to their own privacy and security policies. A list of third party analytical companies operating in our products and how to evade the extent applicable can be found atprivacyappendix.nurogames.com.
d) Technologies used for Ads
Some of our products resort to ad serving technologies which employ clear GIFs, tracking pixels, cookies, web beacons and other similar technologies such as identifiers to propose offers to you. These technologies can connect or synchronize behavior across devices, different websites and mobile apps in some cases. Further, the ads can also be customized to meet your interests, e.g. you may be offered a game we think you would like or if you have shown interest in a certain game, you may be shown advertisements for that game or similar products on Nurogames or third party sites. Through other in-game advertising technologies, advertising can temporarily be uploaded to your web browser, game or mobile device and later substituted while you are online. These technologies collect and use data in order for us to show Lucky suitable ads to you and track results as well as measure effectiveness. Apart from identifiers, there is information including:
- domain type, size of the Lucky advertisement and IP address
- advertisement served and Lucky the location of the Lucky_Dreams ad
- advertisement response
- length of time an ad was Lucky visible
Third party advertising companies may combine data they have independently collected across different websites over time with the information collected while delivering Lucky an ad to you via our products. These companies mostly collect and use data resorting to their own privacy and security policies. A list of ad companies operating their own networks on our online and/or mobile products and/or services and on our sites and how to evade them to the extent applicable can be found atprivacyappendix.nurogames.com. In order to gain more insight concerning some of these ad networks’ methods, or to Lucky Lucky_Dreams evade third party targeted advertising, you can visitwww.networkadvertising.org, www.aboutads.info/choices, youradchoices.ca, or www.youronlinechoices.eu. Evading these ads does not mean that you will not see any ads; it just means that they will Lucky not be tailored to your preferences anymore.
e) Fraud and Anti-Cheat Prevention Technologies
Nurogames aims to provide a fair and safe gaming experience to all of our players. In order to prevent fraud and for security and authentication purposes, we or third parties may apply cookies and similar technologies or collect information regarding your device or machine to create a machine “fingerprint” or “hash” of your machine components, when you log in to one of our products, make purchases or create a Nurogames account. Further, we also may apply anti-cheat technology in our products such as automated abuse and anti-fraud algorithms. In case you believe that your access to our products and/or services was Lucky blocked without justification, please contact Nurogames atinfo@nurogames.com.
4. Storage Lucky Location Lucky_Dreams of Your Information
Personal data we collect may be stored and processed for the purposes outlined in this policy in Germany or any other country in which Nurogames, its subsidiaries or third party agents operate. Third Lucky_Dreams parties are certified under the Privacy Shield Agreement and thus guarantee compliance with European data protection legislation ( Luckyhttps://www.privacyshield.gov). By using our products, you acknowledge that your personal data may be transmitted to recipients in the United States and other countries that may not have the same level of privacy protection in place as Lucky it is the case for the laws in your country of residence or citizenship.
5. Usage of your data
We use your non-personal and Lucky personal data, both individually and combined together in the following ways:
To enhance and personalize your Lucky gaming experience and operate Lucky_Dreams our business including to:
- Provide you with personalized recommendations for Lucky Nurogames products and/or features
- Help you find your friends and tell your Lucky friends about a Lucky_Dreams Nurogames product
- Measure the health Lucky of our Lucky_Dreams services
- Provide software updates
- Help keep our services Lucky fair and safe, investigate and help curb fraud and illegal behavior, to enforce our agreements and policies, resolve disputes and comply with the Lucky_Dreams law
- Authenticate or activate your Lucky games Lucky_Dreams and save stats and game progress
- Facilitate Lucky your gameplay on multiple devices Lucky_Dreams when available
- Facilitate sharing on social networks
- Populate leaderboards online and enable online Lucky_Dreams Lucky matchmaking
- Develop, operate and improve our Lucky_Dreams Lucky games and services
- Provide Lucky replays to other players and you using spectator Lucky_Dreams modes
- Identify, fix Lucky and troubleshoot service errors and Lucky_Dreams bugs
- Deliver dynamic content and adhere Lucky Lucky_Dreams to your preferences
- Set up loyalty programs
- Set up Lucky and Lucky_Dreams maintain accounts you register for
- Provide game experiences that Lucky_Dreams may Lucky be to your liking
- Serve and measure the Lucky effectiveness of advertising
To provide Lucky you support, including to:
- Survey your Lucky opinions through surveys or questionnaires Lucky_Dreams
- Manage and Lucky_Dreams send you important information and confirmations about your Lucky account, purchases, products, warranties and subscriptions
- Respond to your specific questions or requests and communicate with you Lucky
- Help identify and troubleshoot problems Lucky related to your account or games Lucky_Dreams
To Lucky personalize our communications with you, including to:
- Customize advertising for you and deliver targeted Lucky marketing, promotional offers and service Lucky_Dreams updates
- Make recommendations to you
- Provide information and/or offers related Lucky to games you might like
We keep the data Lucky we collect for as long as necessary to provide our services and products and we keep the information beyond this period if necessary for operational, legal or other legitimate reasons.
6. Protection of Personal Information
The security of players’ information Lucky is of great importance to Nurogames and we resort to different actions to protect their data. However, no security measure is completely perfect. Consequently, we cannot Lucky_Dreams vouch for the security of your information and thus do not assume any responsibility for unauthorized access or use to your information under our control.
7. Data Shared with Lucky Third Parties
We do not share any personal Lucky data that directly identifies you (e.g. postal address, e-mail, your name) with third parties for their own us without your consent. Exceptions are if we determine that disclosure is reasonably necessary to enforce our rights, operations or Lucky_Dreams property or there is a requirement by law or to protect our players or third parties. We may share anonymous or aggregated information or other information, which cannot be used to directly identify you, with third parties, for example, your game stats on leaderboards, your persona or to show trends about the usage of our products.
To collect and process personal information on our behalf for different reasons, such as facilitating credit card processing, sending emails or conducting market surveys, we employ third parties Lucky in and outside of your country of residence (including outside of the European Union). In case third party agents or service providers collect or receive personal data, we require them to use the information exclusively on our behalf and for purposes consistent with this policy. Further, we do not knowingly disclose personal data concerning children under 18 years of age to independent third parties, even with a consent. Nevertheless, in case of a divestiture merger, sale, bankruptcy or reorganisation, we might transmit all information we collect to the respective third party, while obtaining your consent to do so, if required Lucky_Dreams by law. Moreover, we do not control information sent from your browser to third parties such as analytics companies and advertising networks that receive data in the course of your normal Internet usage. When third party social tools or technologies are part of our products, the responsible third parties may collect data when you use our products. For instance, the Facebook “Like” button.
8. Services of Third Parties
Our products and websites may contain services of third parties or advertising such as links to third party websites or the Facebook Like button. You will leave the Nurogames website and go to the site you Lucky_Dreams selected, if you Lucky click on one of those links, including advertisement. In case you use a third party service or go to a third party website, you should be aware of that service’s or site’s privacy policy.
9. Privacy of Children
It is of utmost importance to Nurogames to protect children’s privacy online. By children we mean individuals under the age of 13 or the minimum age in the respective territory if that age is older than 13. Many Nurogames mobile or online services and products are designed for general Lucky audiences and do not knowingly collect any personal data from children. When users identify themselves as being children, we will: (1) collect certain information for limited purposes only, (2) block or restrict the child from accessing relevant services such as chat functionality, (3) not provide a path for them to input personal information; and/or (4) obtain consent from their parents for the use of their children’s personal data, all according to applicable law. Using our mobile applications your child will be able to receive in-app notifications, which do not collect any personal data.
Please be aware that if you give consent for your child to use Nurogames’s mobile or online services and products, this may Lucky_Dreams include general audience communication services such as instant messaging, online groups and email, where your child will be able to communicate with and disclose personal information to other users of all ages. If as a parent you wish to revoke a previously provided consent, review Lucky information collected from your child or have this information deleted, contact the appropriate Privacy Policy Administrator at Nurogames GmbH, Schaafenstraße 25, 50676 Cologne, Germany or viainfo@nurogames.com.
Collected information is processed and stored in a manner consistent with this Privacy and Cookie Policy. We will notify parents by in-game notice or by email to receive verifiable consent from them, if we make changes to how we collect, use or share their Lucky child’s personal data. Nevertheless, we encourage parents to talk with their children about disclosing personal information online and communicating with strangers.
Under no circumstances do we condition a child’s participation in activities such as contests on Lucky its disclosure of more personal data than is necessary to take part in the Lucky_Dreams activities. We may not grant children the permission to participate at all on certain sites regardless of consent.
10. User Choices and Control
We provide you with meaningful choices concerning important uses and collection of information. For instance, you can decide to opt in or out of Nurogames marketing Lucky_Dreams emails, choose whether your information is shared with selected partners of Nurogames and update your preferences and account information. If you choose to opt out any time after you have given your consent, contact the appropriate Privacy Policy Administrator at Nurogames GmbH, Schaafenstraße 25, 50676 Cologne, Germany or Lucky viainfo@nurogames.com.
Most of your preferences can be reviewed and modified using Lucky your Nurogames account settings. In those cases where we need a consent to collect and use data concerning you, this consent can be withdrawn any time by you. You can delete personal data associated with your Nurogames account or deactivate your Nurogames account. By doing so, you will lose access to Nurogames services or games associated with your account. Be aware that Nurogames may keep data needed to enforce our user agreements, comply with legal and technical requirements, resolve disputes, protect our legal rights and comply with constraints related to security, operation and integrity of our products. In any other case, we will keep your personal data for as long as reasonably necessary to create and improve our products, run our business, provide you services and comply with the law.
You can access the personal data we hold Lucky about you. Please contact Lucky_Dreamshelp.nurogames.comto request access. In order to verify your identity, we may ask for certain personal information before we process any request. Under local law you may have additional rights such as the right to restrict or object to processing of information and the right to request portability or erasure of Lucky_Dreams personal data. You can exercise Lucky these rights by contactinghelp.nurogames.com, where applicable.
If you want Lucky to block Lucky_Dreams certain online tracking such as cookies, you may modify your browser settings.
11. Changes to our Policy
Please review this policy frequently since we may change this policy from time to time. In case applicable data protection laws require us to notify you in an enhanced matter or request Lucky your consent to any such changes, we will do so. To Lucky_Dreams see when this policy was last updated, please refer to the “last updated” date displayed at the top of this policy.
12. Contact a Data Protection Lucky_Dreams Lucky Authority
Please contact us, if you are concerned with the way we collect and use data. If you prefer, you also are entitled Lucky_Dreams to contact your local Data Protection Authority . The contact details for these Authorities in Lucky the EU can be found atec.europa.eu/justice/data-protection/bodies/authorities/index_en.php.